Why is there a charge on my card?

You used our website to register your child or a family member for summer camp, child care or school.

What is DocNetwork, Inc.?

We’re a web-based software company based in Ann Arbor, MI that offers online registration, protection plans, and electronic health records. Our software includes CampDoc and SchoolDoc.

What is this charge for?

You used our website to register your child or a family member for summer camp, child care or school. You may have also purchased a protection plan.

Doesn’t ring a bell?

If the product names above don’t ring a bell, you may want to ask your spouse or family member. We’ve found that 95% of the time the confusion arises from someone else in your household signing up.

Can we get an invoice for the charges?

Every time we bill you we send an invoice to the email address you (or your spouse or family member) provided when you/they signed up. Try searching your email for campdoc.com or schooldoc.com. You can also log into your account, click the Account tab, and you’ll see a list of all the invoices we’ve sent.

Any further questions?

You can call us at 734.619.8300 and we’ll help answer any other questions you have.